Privacy Policy
How AI Impact Maine collects, uses, and protects your information.
AI Impact Maine ("we," "our," or "us") is an LLC based in Portland, Maine. This Privacy Policy explains how we collect, use, and protect information when you use our website at aiimpactmaine.com and interact with our services.
Information We Collect
Information you provide directly
When you contact us, request a resource, book a discovery call, use the client portal, or complete our free assessment, you may provide:
- Name, email address, phone number, and organization name
- Information about your organization's AI use and challenges
- Messages, client portal notes, survey responses, invoices, contracts, and uploaded or downloaded materials connected to services
Information collected automatically
Like most websites, our site may collect standard technical information such as IP address, browser type, pages visited, approximate geographic region, and security logs used to protect the website and client portal.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and schedule discovery calls
- Deliver services you've requested (training, audits, advisory support)
- Send occasional updates about our services or the Maine AI Impact Conference — you can opt out at any time
- Improve our website and service offerings
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention
We retain contact and inquiry information for as long as needed to fulfill the purpose it was collected for, or as required by applicable law. You may request deletion of your information at any time by emailing [email protected].
Service Providers
We use service providers to operate the website and deliver client services. These may include Cloudflare for hosting, security, D1 database, R2 file storage, and email routing; Resend for email delivery; Stripe for payment links and payment processing; Google services for fonts, maps, and workspace tools; and Formspree for legacy or fallback form handling if needed.
These providers process information only as needed to provide their services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
Our website may use essential cookies required for admin access, client portal sessions, security, and basic site functionality. We do not use advertising cookies. If this changes, we will update this policy and provide appropriate notice.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of any marketing communications
To exercise these rights, email us at [email protected].
Security
We use HTTPS, limited-access admin tools, short-lived client portal sessions, hashed login tokens, and access controls around client materials. However, no method of internet transmission is 100% secure. Please avoid sending highly sensitive information unless it is necessary for the service.
AI Tool and Confidential Data Boundaries
Please do not submit confidential client, employee, health, financial, legal, regulated, or protected operational data through public website forms, checkout notes, or unapproved AI tools. When sensitive materials are needed for an engagement, we will define the scope, confidentiality expectations, and approved handling process first.
AI Impact Maine does not intentionally enter client confidential information into public or unapproved AI tools without written permission and an agreed service purpose.
Templates and Resources
Templates, checklists, scorecards, articles, and starter policies are educational and operational resources. They are not legal, compliance, cybersecurity, tax, financial, or procurement advice. Organizations should have qualified counsel, security, finance, or leadership reviewers approve final policies and contracts before adoption.
Contact
Questions about this policy? Contact us at [email protected] or through our contact page.
Changes to This Policy
We may update this policy as our services evolve. Material changes will be noted by updating the "Last updated" date at the top of this page.